Contact Us

Have questions about TextGenius? We're here to help! Reach out to our support team for assistance with AI response generation, email quality checking, or any other inquiries.

Email Support
Send us an email and we'll get back to you as soon as possible
support@textgenius.app
Send Email

Click the button above to open your email client with our support address pre-filled. We typically respond within 24 hours.

Response Time

We typically respond to all inquiries within 24 hours during business days.

Feedback & Suggestions

We value your feedback and suggestions for improving TextGenius.

About TextGenius

AI-powered text generation platform helping professionals create better communication.

Frequently Asked Questions

How do I get more credits?

You can purchase additional credits through our pricing page. We offer Basic and Professional packages with different credit amounts.

What's the difference between AI Response Generator and Email Checklist?

AI Response Generator creates replies to messages (2 credits), while Email Checklist analyzes and improves your email quality (4 credits).

How long do credits last?

Credits expire 30 days after purchase. Make sure to use them within this timeframe.

Can I get a refund?

We offer refunds within 7 days of purchase if you haven't used any credits. Contact us for assistance.